Acute Care Hospitals · Voluntary non-profit - Private
University Medical Center New Orleans
- 2000 Canal Street, New Orleans, LA 70112
- (504) 702-3000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
University Medical Center New Orleans carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 6.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.602 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.617 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 13628 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 15.726 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 16 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.017 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.367 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.055 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 11182 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 21.742 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 14 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.644 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.273 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.651 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 209 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 6.712 | Same as national |
| SSI - Colon Surgery: Observed Cases | 5 | Same as national |
| SSI - Colon Surgery | 0.745 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 1.297 | Worse than national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 7.849 | Worse than national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 140 | Worse than national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.412 | Worse than national |
| SSI - Abdominal Hysterectomy: Observed Cases | 5 | Worse than national |
| SSI - Abdominal Hysterectomy | 3.541 | Worse than national |
| MRSA Bacteremia: Lower Confidence Limit | 0.238 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.219 | Same as national |
| MRSA Bacteremia: Patient Days | 94068 | Same as national |
| MRSA Bacteremia: Predicted Cases | 10.238 | Same as national |
| MRSA Bacteremia: Observed Cases | 6 | Same as national |
| MRSA Bacteremia | 0.586 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.104 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.327 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 94068 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 62.414 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 12 | Better than national |
| Clostridium Difficile (C.Diff) | 0.192 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.2 | Same as national | 310 |
| Death rate for heart attack patients | 13.4 | Same as national | 33 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | — | Not available | — |
| Death rate for heart failure patients | 14.3 | Same as national | 66 |
| Death rate for pneumonia patients | 14.6 | Same as national | 39 |
| Death rate for stroke patients | 12.5 | Same as national | 28 |
| Pressure ulcer rate | 0.49 | Same as national | 1709 |
| Death rate among surgical inpatients with serious treatable complications | 191.96 | Same as national | 40 |
| Iatrogenic pneumothorax rate | 0.19 | Same as national | 1806 |
| In-hospital fall-associated fracture rate | 0.25 | Same as national | 1802 |
| Postoperative hemorrhage or hematoma rate | 2.45 | Same as national | 576 |
| Postoperative acute kidney injury requiring dialysis rate | 2.36 | Same as national | 163 |
| Postoperative respiratory failure rate | 16.28 | Same as national | 155 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.97 | Same as national | 556 |
| Postoperative sepsis rate | 6.88 | Same as national | 149 |
| Postoperative wound dehiscence rate | 2.01 | Same as national | 122 |
| Abdominopelvic accidental puncture or laceration rate | 1.43 | Same as national | 410 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.30 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | — | Not available | — |
| Hospital return days for heart failure patients | 2.2 | Not available | 73 |
| Hospital return days for pneumonia patients | -53.3 | Not available | 42 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.5 | Same as national | 545 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.5 | Same as national | 99 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.2 | Same as national | 56 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 4.8 | Same as national | 56 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.9 | Same as national | 69 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.5 | Same as national | 29 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | — | Not available | — |
| Heart failure (HF) 30-Day Readmission Rate | 19.7 | Same as national | 73 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 15.3 | Same as national | 42 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 1577 |
| Doctor communication - star rating | 4 | 1577 |
| Communication about medicines - star rating | 3 | 1577 |
| Discharge information - star rating | 3 | 1577 |
| Cleanliness - star rating | 3 | 1577 |
| Quietness - star rating | 5 | 1577 |
| Overall hospital rating - star rating | 4 | 1577 |
| Recommend hospital - star rating | 4 | 1577 |
| Summary star rating | 4 | 1577 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 50 | 6153 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 390 | 418 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 353 | 368 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 782 | 50 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 3 | 64728 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 96 | 75 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 14 | 4307 |
| Appropriate care for severe sepsis and septic shock | 76 | 109 |
| Septic Shock 3-Hour Bundle | 93 | 44 |
| Septic Shock 6-Hour Bundle | 96 | 26 |
| Severe Sepsis 3-Hour Bundle | 82 | 110 |
| Severe Sepsis 6-Hour Bundle | 97 | 63 |
| Discharged on Antithrombotic Therapy | 99 | 380 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 98 | 6825 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 100 | 3223 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Not Applicable (our hospital does not provide inpatient labor/delivery care) | — |
Frequently asked questions
- How is University Medical Center New Orleans rated?
- University Medical Center New Orleans has a 2 out of 5 CMS overall star rating as of the latest CMS release.
- Does University Medical Center New Orleans have emergency services?
- Yes. University Medical Center New Orleans operates a 24/7 emergency department.
- Where is University Medical Center New Orleans located?
- University Medical Center New Orleans is located at 2000 Canal Street, New Orleans, LA 70112.
- What type of hospital is University Medical Center New Orleans?
- University Medical Center New Orleans is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.