JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

UPMC Pinnacle Hospitals

4 / 5

At a glance

UPMC Pinnacle Hospitals carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.344Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.895Better than national
Central Line Associated Bloodstream Infection: Number of Device Days29934Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases29.785Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases17Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.571Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.326Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.848Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days27686Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases31.429Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases17Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.541Better than national
SSI - Colon Surgery: Lower Confidence Limit0.198Same as national
SSI - Colon Surgery: Upper Confidence Limit1.015Same as national
SSI - Colon Surgery: Number of Procedures469Same as national
SSI - Colon Surgery: Predicted Cases12.295Same as national
SSI - Colon Surgery: Observed Cases6Same as national
SSI - Colon Surgery0.488Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.191Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.761Same as national
SSI - Abdominal Hysterectomy: Number of Procedures204Same as national
SSI - Abdominal Hysterectomy: Predicted Cases1.757Same as national
SSI - Abdominal Hysterectomy: Observed Cases2Same as national
SSI - Abdominal Hysterectomy1.138Same as national
MRSA Bacteremia: Lower Confidence Limit0.506Same as national
MRSA Bacteremia: Upper Confidence Limit1.904Same as national
MRSA Bacteremia: Patient Days173369Same as national
MRSA Bacteremia: Predicted Cases8.675Same as national
MRSA Bacteremia: Observed Cases9Same as national
MRSA Bacteremia1.037Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.573Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.923Better than national
Clostridium Difficile (C.Diff): Patient Days158295Better than national
Clostridium Difficile (C.Diff): Predicted Cases92.842Better than national
Clostridium Difficile (C.Diff): Observed Cases68Better than national
Clostridium Difficile (C.Diff)0.732Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3Same as national589
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.5Better than national3376
Death rate for heart attack patients13.3Same as national301
Death rate for CABG surgery patients1.9Same as national240
Death rate for COPD patients9.2Same as national189
Death rate for heart failure patients10.6Same as national956
Death rate for pneumonia patients16.3Same as national675
Death rate for stroke patients9.8Better than national386
Pressure ulcer rate0.72Same as national11304
Death rate among surgical inpatients with serious treatable complications181.32Same as national168
Iatrogenic pneumothorax rate0.28Same as national13758
In-hospital fall-associated fracture rate0.28Same as national14440
Postoperative hemorrhage or hematoma rate1.65Same as national4278
Postoperative acute kidney injury requiring dialysis rate2.31Same as national2467
Postoperative respiratory failure rate10.15Same as national2529
Perioperative pulmonary embolism or deep vein thrombosis rate3.70Same as national4442
Postoperative sepsis rate7.21Same as national2485
Postoperative wound dehiscence rate1.68Same as national973
Abdominopelvic accidental puncture or laceration rate1.34Same as national2913
CMS Medicare PSI 90: Patient safety and adverse events composite1.16Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients13.5Not available381
Hospital return days for heart failure patients-19.5Not available1140
Hospital return days for pneumonia patients-1.2Not available676
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.6Same as national5564
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.6Same as national838
Rate of inpatient admissions for patients receiving outpatient chemotherapy11.9Same as national615
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy6.3Same as national615
Ratio of unplanned hospital visits after hospital outpatient surgery1Same as national1857
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.2Same as national381
Rate of readmission for CABG12.6Same as national236
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.2Same as national203
Heart failure (HF) 30-Day Readmission Rate18.8Same as national1140
Rate of readmission after hip/knee replacement4.6Same as national557
Pneumonia (PN) 30-Day Readmission Rate15.6Same as national676

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating4448
Doctor communication - star rating3448
Communication about medicines - star rating2448
Discharge information - star rating4448
Cleanliness - star rating4448
Quietness - star rating3448
Overall hospital rating - star rating4448
Recommend hospital - star rating4448
Summary star rating3448

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia110416
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination9512128
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better216746
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better213704
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better29740
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen1124774
Head CT results5319
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients86357
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)7134
Safe Use of Opioids - Concurrent Prescribing148014
Appropriate care for severe sepsis and septic shock80300
Septic Shock 3-Hour Bundle86112
Septic Shock 6-Hour Bundle9565
Severe Sepsis 3-Hour Bundle90301
Severe Sepsis 6-Hour Bundle95197
Discharged on Antithrombotic Therapy98564
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 293510
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is UPMC Pinnacle Hospitals rated?
UPMC Pinnacle Hospitals has a 4 out of 5 CMS overall star rating as of the latest CMS release.
Does UPMC Pinnacle Hospitals have emergency services?
Yes. UPMC Pinnacle Hospitals operates a 24/7 emergency department.
Where is UPMC Pinnacle Hospitals located?
UPMC Pinnacle Hospitals is located at 409 South Second Street, Harrisburg, PA 17104.
What type of hospital is UPMC Pinnacle Hospitals?
UPMC Pinnacle Hospitals is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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