Acute Care Hospitals · Voluntary non-profit - Private
Upper Valley Medical Center
- 3130 N Dixie Highway, Troy, OH 45373
- (937) 440-7853
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Upper Valley Medical Center carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.029 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 2.857 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 2558 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 1.726 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 1 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.579 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.017 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.697 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 4102 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 2.906 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.344 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.034 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 3.344 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 55 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 1.475 | Same as national |
| SSI - Colon Surgery: Observed Cases | 1 | Same as national |
| SSI - Colon Surgery | 0.678 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 1 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.009 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.219 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 4.322 | Same as national |
| MRSA Bacteremia: Patient Days | 27836 | Same as national |
| MRSA Bacteremia: Predicted Cases | 1.529 | Same as national |
| MRSA Bacteremia: Observed Cases | 2 | Same as national |
| MRSA Bacteremia | 1.308 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.164 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.992 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 27836 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 11.171 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 5 | Better than national |
| Clostridium Difficile (C.Diff) | 0.448 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.3 | Same as national | 753 |
| Death rate for heart attack patients | 12.4 | Same as national | 77 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 8.1 | Same as national | 51 |
| Death rate for heart failure patients | 13.4 | Same as national | 227 |
| Death rate for pneumonia patients | 14.3 | Same as national | 223 |
| Death rate for stroke patients | 10.5 | Same as national | 101 |
| Pressure ulcer rate | 0.31 | Same as national | 2514 |
| Death rate among surgical inpatients with serious treatable complications | — | Not available | — |
| Iatrogenic pneumothorax rate | 0.19 | Same as national | 3232 |
| In-hospital fall-associated fracture rate | 0.29 | Same as national | 3244 |
| Postoperative hemorrhage or hematoma rate | 2.19 | Same as national | 328 |
| Postoperative acute kidney injury requiring dialysis rate | 1.64 | Same as national | 61 |
| Postoperative respiratory failure rate | 8.02 | Same as national | 66 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.44 | Same as national | 373 |
| Postoperative sepsis rate | 4.89 | Same as national | 55 |
| Postoperative wound dehiscence rate | 1.72 | Same as national | 123 |
| Abdominopelvic accidental puncture or laceration rate | 0.97 | Same as national | 483 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.85 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 49 | Not available | 65 |
| Hospital return days for heart failure patients | 14.2 | Not available | 254 |
| Hospital return days for pneumonia patients | 0.6 | Not available | 224 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 16 | Same as national | 1245 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.8 | Same as national | 1418 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 331 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.2 | Same as national | 65 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19.3 | Same as national | 56 |
| Heart failure (HF) 30-Day Readmission Rate | 21.1 | Same as national | 254 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 15.3 | Same as national | 224 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 953 |
| Doctor communication - star rating | 3 | 953 |
| Communication about medicines - star rating | 2 | 953 |
| Discharge information - star rating | 4 | 953 |
| Cleanliness - star rating | 3 | 953 |
| Quietness - star rating | 3 | 953 |
| Overall hospital rating - star rating | 3 | 953 |
| Recommend hospital - star rating | 3 | 953 |
| Summary star rating | 3 | 953 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | medium | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 1 | 1921 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 80 | 2618 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 164 | 400 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 158 | 360 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 178 | 17 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 388 | 25 |
| Left before being seen | 1 | 33234 |
| Head CT results | 75 | 24 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 97 | 71 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 17 | 1180 |
| Appropriate care for severe sepsis and septic shock | 78 | 72 |
| Septic Shock 3-Hour Bundle | 91 | 33 |
| Septic Shock 6-Hour Bundle | 95 | 19 |
| Severe Sepsis 3-Hour Bundle | 85 | 73 |
| Severe Sepsis 6-Hour Bundle | 97 | 39 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 94 | 3008 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 97 | 491 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Not Applicable (our hospital does not provide inpatient labor/delivery care) | — |
Frequently asked questions
- How is Upper Valley Medical Center rated?
- Upper Valley Medical Center has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Upper Valley Medical Center have emergency services?
- Yes. Upper Valley Medical Center operates a 24/7 emergency department.
- Where is Upper Valley Medical Center located?
- Upper Valley Medical Center is located at 3130 N Dixie Highway, Troy, OH 45373.
- What type of hospital is Upper Valley Medical Center?
- Upper Valley Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.