JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Other

West Suburban Medical Center

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At a glance

West Suburban Medical Center carries a 1-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 0 and worse on 6.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit1.900Worse than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit6.666Worse than national
Central Line Associated Bloodstream Infection: Number of Device Days2912Worse than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2.674Worse than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases10Worse than national
Central Line Associated Bloodstream Infection (ICU + select Wards)3.740Worse than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.076Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.499Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days4371Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases4.409Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.454Same as national
SSI - Colon Surgery: Lower Confidence LimitNot available
SSI - Colon Surgery: Upper Confidence LimitNot available
SSI - Colon Surgery: Number of Procedures9Not available
SSI - Colon Surgery: Predicted Cases0.255Not available
SSI - Colon Surgery: Observed Cases0Not available
SSI - Colon SurgeryNot available
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures18Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.153Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.298Same as national
MRSA Bacteremia: Upper Confidence Limit5.874Same as national
MRSA Bacteremia: Patient Days22743Same as national
MRSA Bacteremia: Predicted Cases1.125Same as national
MRSA Bacteremia: Observed Cases2Same as national
MRSA Bacteremia1.778Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.207Same as national
Clostridium Difficile (C.Diff): Upper Confidence Limit1.064Same as national
Clostridium Difficile (C.Diff): Patient Days22321Same as national
Clostridium Difficile (C.Diff): Predicted Cases11.729Same as national
Clostridium Difficile (C.Diff): Observed Cases6Same as national
Clostridium Difficile (C.Diff)0.512Same as national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.5Same as national249
Death rate for heart attack patientsNot available
Death rate for CABG surgery patientsNot available
Death rate for COPD patients9Same as national35
Death rate for heart failure patients11.1Same as national97
Death rate for pneumonia patients14.3Same as national85
Death rate for stroke patients12.2Same as national52
Pressure ulcer rate1.12Same as national1319
Death rate among surgical inpatients with serious treatable complicationsNot available
Iatrogenic pneumothorax rate0.32Same as national1546
In-hospital fall-associated fracture rate0.26Same as national1638
Postoperative hemorrhage or hematoma rate2.58Same as national136
Postoperative acute kidney injury requiring dialysis rate1.67Same as national26
Postoperative respiratory failure rate11.15Same as national31
Perioperative pulmonary embolism or deep vein thrombosis rate4.20Same as national140
Postoperative sepsis rate6.02Same as national27
Postoperative wound dehiscence rate1.75Same as national35
Abdominopelvic accidental puncture or laceration rate1.00Same as national224
CMS Medicare PSI 90: Patient safety and adverse events composite1.26Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patientsNot available
Hospital return days for heart failure patients42.9Not available130
Hospital return days for pneumonia patients10Not available80
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)16Same as national415
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.8Same as national329
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1Same as national36
Acute Myocardial Infarction (AMI) 30-Day Readmission RateNot available
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18.3Same as national33
Heart failure (HF) 30-Day Readmission Rate21.6Same as national130
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate16.1Same as national80

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating1376
Doctor communication - star rating2376
Communication about medicines - star rating1376
Discharge information - star rating1376
Cleanliness - star rating2376
Quietness - star rating3376
Overall hospital rating - star rating1376
Recommend hospital - star rating1376
Summary star rating1376

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination331681
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better278386
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better271346
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better55229
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better59411
Left before being seen530222
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients98136
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing9403
Appropriate care for severe sepsis and septic shock23109
Septic Shock 3-Hour Bundle2437
Septic Shock 6-Hour Bundle
Severe Sepsis 3-Hour Bundle62109
Severe Sepsis 6-Hour Bundle8055
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis882205
Intensive Care Unit Venous Thromboembolism Prophylaxis92740

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is West Suburban Medical Center rated?
West Suburban Medical Center has a 1 out of 5 CMS overall star rating as of the latest CMS release.
Does West Suburban Medical Center have emergency services?
According to CMS records, West Suburban Medical Center does not report a 24/7 emergency department.
Where is West Suburban Medical Center located?
West Suburban Medical Center is located at 3 Erie Court, Oak Park, IL 60302.
What type of hospital is West Suburban Medical Center?
West Suburban Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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