Acute Care Hospitals · Voluntary non-profit - Private
Western Maryland Regional Medical Center
- 12500 Willowbrook Road, Cumberland, MD 21502
- (240) 964-7000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Western Maryland Regional Medical Center carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | — | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.740 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 4474 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 4.050 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.000 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.081 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.598 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3435 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 4.135 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.484 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.040 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 3.920 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 47 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 1.258 | Same as national |
| SSI - Colon Surgery: Observed Cases | 1 | Same as national |
| SSI - Colon Surgery | 0.795 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 21 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.213 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.017 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.701 | Same as national |
| MRSA Bacteremia: Patient Days | 43355 | Same as national |
| MRSA Bacteremia: Predicted Cases | 2.899 | Same as national |
| MRSA Bacteremia: Observed Cases | 1 | Same as national |
| MRSA Bacteremia | 0.345 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.059 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.449 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 40497 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 21.506 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 4 | Better than national |
| Clostridium Difficile (C.Diff) | 0.186 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 2.9 | Same as national | 74 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.5 | Better than national | 1816 |
| Death rate for heart attack patients | 12 | Same as national | 201 |
| Death rate for CABG surgery patients | 1.8 | Same as national | 75 |
| Death rate for COPD patients | 7.7 | Same as national | 265 |
| Death rate for heart failure patients | 10.6 | Same as national | 466 |
| Death rate for pneumonia patients | 16.1 | Same as national | 615 |
| Death rate for stroke patients | 13.8 | Same as national | 339 |
| Pressure ulcer rate | 0.61 | Same as national | 6815 |
| Death rate among surgical inpatients with serious treatable complications | 158.95 | Same as national | 95 |
| Iatrogenic pneumothorax rate | 0.20 | Same as national | 8108 |
| In-hospital fall-associated fracture rate | 0.31 | Same as national | 8253 |
| Postoperative hemorrhage or hematoma rate | 1.63 | Same as national | 1274 |
| Postoperative acute kidney injury requiring dialysis rate | 2.35 | Same as national | 416 |
| Postoperative respiratory failure rate | 8.87 | Same as national | 409 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.14 | Same as national | 1386 |
| Postoperative sepsis rate | 4.65 | Same as national | 387 |
| Postoperative wound dehiscence rate | 1.64 | Same as national | 199 |
| Abdominopelvic accidental puncture or laceration rate | 0.84 | Same as national | 1092 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.91 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 9.1 | Not available | 209 |
| Hospital return days for heart failure patients | 4.5 | Not available | 512 |
| Hospital return days for pneumonia patients | -11.6 | Not available | 597 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 13.6 | Better than national | 2876 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.9 | Same as national | 1003 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.7 | Same as national | 336 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.4 | Same as national | 336 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 367 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14 | Same as national | 209 |
| Rate of readmission for CABG | 10 | Same as national | 74 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.9 | Same as national | 286 |
| Heart failure (HF) 30-Day Readmission Rate | 19.1 | Same as national | 512 |
| Rate of readmission after hip/knee replacement | 4.4 | Same as national | 67 |
| Pneumonia (PN) 30-Day Readmission Rate | 14 | Same as national | 597 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 353 |
| Doctor communication - star rating | 3 | 353 |
| Communication about medicines - star rating | 2 | 353 |
| Discharge information - star rating | 4 | 353 |
| Cleanliness - star rating | 4 | 353 |
| Quietness - star rating | 3 | 353 |
| Overall hospital rating - star rating | 3 | 353 |
| Recommend hospital - star rating | 2 | 353 |
| Summary star rating | 3 | 353 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | medium | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 0 | 2623 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 82 | 2301 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 245 | 1157 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 239 | 1063 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 315 | 61 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 359 | 37 |
| Left before being seen | 2 | 33828 |
| Head CT results | 81 | 21 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 96 | 52 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 14 | 2294 |
| Appropriate care for severe sepsis and septic shock | 66 | 286 |
| Septic Shock 3-Hour Bundle | 69 | 132 |
| Septic Shock 6-Hour Bundle | 93 | 60 |
| Severe Sepsis 3-Hour Bundle | 83 | 287 |
| Severe Sepsis 6-Hour Bundle | 99 | 139 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 99 | 5159 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 99 | 737 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Western Maryland Regional Medical Center rated?
- Western Maryland Regional Medical Center has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Western Maryland Regional Medical Center have emergency services?
- Yes. Western Maryland Regional Medical Center operates a 24/7 emergency department.
- Where is Western Maryland Regional Medical Center located?
- Western Maryland Regional Medical Center is located at 12500 Willowbrook Road, Cumberland, MD 21502.
- What type of hospital is Western Maryland Regional Medical Center?
- Western Maryland Regional Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.