JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Proprietary

Wilkes-Barre General Hospital

2 / 5

At a glance

Wilkes-Barre General Hospital carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitBetter than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.768Better than national
Central Line Associated Bloodstream Infection: Number of Device Days3685Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases3.899Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.000Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence LimitBetter than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.399Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days5465Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases7.510Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases0Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.000Better than national
SSI - Colon Surgery: Lower Confidence Limit0.196Same as national
SSI - Colon Surgery: Upper Confidence Limit2.096Same as national
SSI - Colon Surgery: Number of Procedures149Same as national
SSI - Colon Surgery: Predicted Cases3.895Same as national
SSI - Colon Surgery: Observed Cases3Same as national
SSI - Colon Surgery0.770Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures18Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.163Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.114Same as national
MRSA Bacteremia: Upper Confidence Limit2.247Same as national
MRSA Bacteremia: Patient Days35431Same as national
MRSA Bacteremia: Predicted Cases2.941Same as national
MRSA Bacteremia: Observed Cases2Same as national
MRSA Bacteremia0.680Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.182Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.823Better than national
Clostridium Difficile (C.Diff): Patient Days34423Better than national
Clostridium Difficile (C.Diff): Predicted Cases16.832Better than national
Clostridium Difficile (C.Diff): Observed Cases7Better than national
Clostridium Difficile (C.Diff)0.416Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.5Same as national73
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate5.1Worse than national1551
Death rate for heart attack patients14.1Same as national197
Death rate for CABG surgery patients4.7Same as national53
Death rate for COPD patients12.6Worse than national234
Death rate for heart failure patients15.1Worse than national547
Death rate for pneumonia patients17Same as national357
Death rate for stroke patients17.5Worse than national230
Pressure ulcer rate0.66Same as national5206
Death rate among surgical inpatients with serious treatable complications194.29Same as national56
Iatrogenic pneumothorax rate0.20Same as national5895
In-hospital fall-associated fracture rate0.40Same as national6179
Postoperative hemorrhage or hematoma rate2.75Same as national1177
Postoperative acute kidney injury requiring dialysis rate1.42Same as national437
Postoperative respiratory failure rate9.68Same as national449
Perioperative pulmonary embolism or deep vein thrombosis rate5.07Same as national1203
Postoperative sepsis rate5.44Same as national410
Postoperative wound dehiscence rate1.61Same as national256
Abdominopelvic accidental puncture or laceration rate1.23Same as national1062
CMS Medicare PSI 90: Patient safety and adverse events composite1.11Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients35.2Not available165
Hospital return days for heart failure patients0.8Not available582
Hospital return days for pneumonia patients-17.9Not available331
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15Same as national2527
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)11.2Same as national1155
Rate of inpatient admissions for patients receiving outpatient chemotherapy9.6Same as national38
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5.2Same as national38
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national473
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.8Same as national165
Rate of readmission for CABG9.5Same as national48
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18Same as national250
Heart failure (HF) 30-Day Readmission Rate19.3Same as national582
Rate of readmission after hip/knee replacement4.3Same as national68
Pneumonia (PN) 30-Day Readmission Rate15.8Same as national331

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating3718
Doctor communication - star rating3718
Communication about medicines - star rating2718
Discharge information - star rating3718
Cleanliness - star rating2718
Quietness - star rating3718
Overall hospital rating - star rating2718
Recommend hospital - star rating2718
Summary star rating3718

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia21879
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination491711
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better219420
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better208386
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better64830
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen228967
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9672
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing191486
Appropriate care for severe sepsis and septic shock66166
Septic Shock 3-Hour Bundle7561
Septic Shock 6-Hour Bundle8335
Severe Sepsis 3-Hour Bundle82166
Severe Sepsis 6-Hour Bundle9391
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis885004
Intensive Care Unit Venous Thromboembolism Prophylaxis95509

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureNot Applicable (our hospital does not provide inpatient labor/delivery care)

Frequently asked questions

How is Wilkes-Barre General Hospital rated?
Wilkes-Barre General Hospital has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does Wilkes-Barre General Hospital have emergency services?
Yes. Wilkes-Barre General Hospital operates a 24/7 emergency department.
Where is Wilkes-Barre General Hospital located?
Wilkes-Barre General Hospital is located at 575 North River Street, Wilkes-Barre, PA 18764.
What type of hospital is Wilkes-Barre General Hospital?
Wilkes-Barre General Hospital is classified by CMS as a Acute Care Hospitals facility (Proprietary).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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