JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Willis Knighton Medical Center

3 / 5

At a glance

Willis Knighton Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.633Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.415Same as national
Central Line Associated Bloodstream Infection: Number of Device Days23231Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases24.852Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases24Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.966Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.550Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.143Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days32455Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases35.958Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases29Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.806Same as national
SSI - Colon Surgery: Lower Confidence Limit0.524Same as national
SSI - Colon Surgery: Upper Confidence Limit1.840Same as national
SSI - Colon Surgery: Number of Procedures364Same as national
SSI - Colon Surgery: Predicted Cases9.686Same as national
SSI - Colon Surgery: Observed Cases10Same as national
SSI - Colon Surgery1.032Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.504Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.827Same as national
SSI - Abdominal Hysterectomy: Number of Procedures285Same as national
SSI - Abdominal Hysterectomy: Predicted Cases2.521Same as national
SSI - Abdominal Hysterectomy: Observed Cases4Same as national
SSI - Abdominal Hysterectomy1.587Same as national
MRSA Bacteremia: Lower Confidence Limit0.416Same as national
MRSA Bacteremia: Upper Confidence Limit1.377Same as national
MRSA Bacteremia: Patient Days215583Same as national
MRSA Bacteremia: Predicted Cases13.888Same as national
MRSA Bacteremia: Observed Cases11Same as national
MRSA Bacteremia0.792Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.619Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.969Better than national
Clostridium Difficile (C.Diff): Patient Days202226Better than national
Clostridium Difficile (C.Diff): Predicted Cases98.781Better than national
Clostridium Difficile (C.Diff): Observed Cases77Better than national
Clostridium Difficile (C.Diff)0.780Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients4.3Same as national168
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate5.6Worse than national3908
Death rate for heart attack patients11.8Same as national337
Death rate for CABG surgery patients3.7Same as national173
Death rate for COPD patients10.3Same as national535
Death rate for heart failure patients10.8Same as national965
Death rate for pneumonia patients17.6Same as national1023
Death rate for stroke patients13.3Same as national514
Pressure ulcer rate0.40Same as national13808
Death rate among surgical inpatients with serious treatable complications187.83Same as national231
Iatrogenic pneumothorax rate0.18Same as national16900
In-hospital fall-associated fracture rate0.32Same as national16837
Postoperative hemorrhage or hematoma rate1.72Same as national3631
Postoperative acute kidney injury requiring dialysis rate1.80Same as national1888
Postoperative respiratory failure rate10.90Same as national2078
Perioperative pulmonary embolism or deep vein thrombosis rate2.70Same as national3700
Postoperative sepsis rate5.95Same as national1759
Postoperative wound dehiscence rate1.86Same as national1007
Abdominopelvic accidental puncture or laceration rate0.89Same as national2857
CMS Medicare PSI 90: Patient safety and adverse events composite0.96Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients9.6Not available352
Hospital return days for heart failure patients-2.5Not available1182
Hospital return days for pneumonia patients5.5Not available1055
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.3Same as national6255
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.3Same as national1555
Rate of inpatient admissions for patients receiving outpatient chemotherapy11.2Same as national466
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5.2Same as national466
Ratio of unplanned hospital visits after hospital outpatient surgery0.8Same as national1259
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.1Same as national352
Rate of readmission for CABG12.7Same as national170
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.6Same as national602
Heart failure (HF) 30-Day Readmission Rate19.9Same as national1182
Rate of readmission after hip/knee replacement4.3Same as national155
Pneumonia (PN) 30-Day Readmission Rate16.8Same as national1055

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating31443
Doctor communication - star rating31443
Communication about medicines - star rating21443
Discharge information - star rating21443
Cleanliness - star rating31443
Quietness - star rating41443
Overall hospital rating - star rating31443
Recommend hospital - star rating41443
Summary star rating31443

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination609213
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better1841822
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better1801726
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better24055
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better52541
Left before being seen4151852
Head CT results6035
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9899
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)3644
Safe Use of Opioids - Concurrent Prescribing189814
Appropriate care for severe sepsis and septic shock652313
Septic Shock 3-Hour Bundle76739
Septic Shock 6-Hour Bundle93469
Severe Sepsis 3-Hour Bundle792314
Severe Sepsis 6-Hour Bundle941252
Discharged on Antithrombotic Therapy94625
Anticoagulation Therapy for Atrial Fibrillation/Flutter67146
Antithrombotic Therapy by End of Hospital Day 293580
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Willis Knighton Medical Center rated?
Willis Knighton Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Willis Knighton Medical Center have emergency services?
Yes. Willis Knighton Medical Center operates a 24/7 emergency department.
Where is Willis Knighton Medical Center located?
Willis Knighton Medical Center is located at 2600 Greenwood Road, Shreveport, LA 71103.
What type of hospital is Willis Knighton Medical Center?
Willis Knighton Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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