Acute Care Hospitals · Voluntary non-profit - Other
Banner - University Medical Center Phoenix
- 1111 East Mcdowell Road, Phoenix, AZ 85006
- (602) 839-2000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Banner - University Medical Center Phoenix carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.504 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.169 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 25461 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 28.024 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 22 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.785 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.073 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.329 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 24289 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 42.052 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 7 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.166 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.548 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.811 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 385 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 10.560 | Same as national |
| SSI - Colon Surgery: Observed Cases | 11 | Same as national |
| SSI - Colon Surgery | 1.042 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.175 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 3.443 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 207 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.919 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 1.042 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.097 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.586 | Better than national |
| MRSA Bacteremia: Patient Days | 225357 | Better than national |
| MRSA Bacteremia: Predicted Cases | 18.900 | Better than national |
| MRSA Bacteremia: Observed Cases | 5 | Better than national |
| MRSA Bacteremia | 0.265 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.159 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.312 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 215137 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 150.485 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 34 | Better than national |
| Clostridium Difficile (C.Diff) | 0.226 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.3 | Better than national | 1426 |
| Death rate for heart attack patients | 11.1 | Same as national | 95 |
| Death rate for CABG surgery patients | 1.9 | Same as national | 104 |
| Death rate for COPD patients | 6.7 | Same as national | 58 |
| Death rate for heart failure patients | 9.1 | Same as national | 240 |
| Death rate for pneumonia patients | 13.7 | Same as national | 243 |
| Death rate for stroke patients | 14 | Same as national | 252 |
| Pressure ulcer rate | 0.63 | Same as national | 5710 |
| Death rate among surgical inpatients with serious treatable complications | 183.20 | Same as national | 201 |
| Iatrogenic pneumothorax rate | 0.22 | Same as national | 6090 |
| In-hospital fall-associated fracture rate | 0.27 | Same as national | 6659 |
| Postoperative hemorrhage or hematoma rate | 3.20 | Same as national | 2515 |
| Postoperative acute kidney injury requiring dialysis rate | 3.98 | Worse than national | 1159 |
| Postoperative respiratory failure rate | 14.75 | Worse than national | 1189 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.96 | Same as national | 2728 |
| Postoperative sepsis rate | 7.09 | Same as national | 1186 |
| Postoperative wound dehiscence rate | 2.01 | Same as national | 587 |
| Abdominopelvic accidental puncture or laceration rate | 1.35 | Same as national | 1697 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.30 | Worse than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -42.2 | Not available | 104 |
| Hospital return days for heart failure patients | 54.6 | Not available | 290 |
| Hospital return days for pneumonia patients | 66.7 | Not available | 239 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.9 | Same as national | 2505 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13 | Same as national | 567 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10 | Same as national | 154 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 7 | Same as national | 154 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.2 | Same as national | 405 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.4 | Same as national | 104 |
| Rate of readmission for CABG | 8.8 | Same as national | 102 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.1 | Same as national | 63 |
| Heart failure (HF) 30-Day Readmission Rate | 21 | Same as national | 290 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 16.3 | Same as national | 239 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 565 |
| Doctor communication - star rating | 3 | 565 |
| Communication about medicines - star rating | 2 | 565 |
| Discharge information - star rating | 2 | 565 |
| Cleanliness - star rating | 3 | 565 |
| Quietness - star rating | 3 | 565 |
| Overall hospital rating - star rating | 3 | 565 |
| Recommend hospital - star rating | 4 | 565 |
| Summary star rating | 3 | 565 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 2 | 9031 |
| Hospital Harm - Opioid Related Adverse Events | 1 | 20850 |
| Healthcare workers given influenza vaccination | 92 | 14914 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 266 | 393 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 265 | 366 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 352 | 26 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 3 | 85214 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 91 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 9 | 9289 |
| Appropriate care for severe sepsis and septic shock | 49 | 118 |
| Septic Shock 3-Hour Bundle | 49 | 37 |
| Septic Shock 6-Hour Bundle | 87 | 15 |
| Severe Sepsis 3-Hour Bundle | 75 | 118 |
| Severe Sepsis 6-Hour Bundle | 87 | 63 |
| Discharged on Antithrombotic Therapy | 96 | 336 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Banner - University Medical Center Phoenix rated?
- Banner - University Medical Center Phoenix has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Banner - University Medical Center Phoenix have emergency services?
- Yes. Banner - University Medical Center Phoenix operates a 24/7 emergency department.
- Where is Banner - University Medical Center Phoenix located?
- Banner - University Medical Center Phoenix is located at 1111 East Mcdowell Road, Phoenix, AZ 85006.
- What type of hospital is Banner - University Medical Center Phoenix?
- Banner - University Medical Center Phoenix is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.