Acute Care Hospitals · Voluntary non-profit - Private
Baylor Scott & White Medical Center Hillcrest
- 100 Hillcrest Medical Blvd, Waco, TX 76712
- (254) 202-2000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Baylor Scott & White Medical Center Hillcrest carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 6.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.062 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.229 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 4976 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 5.375 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 2 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.372 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.005 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.462 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 7552 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 10.667 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.094 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.152 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.627 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 178 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 5.018 | Same as national |
| SSI - Colon Surgery: Observed Cases | 3 | Same as national |
| SSI - Colon Surgery | 0.598 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 1.433 | Worse than national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 8.672 | Worse than national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 138 | Worse than national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.278 | Worse than national |
| SSI - Abdominal Hysterectomy: Observed Cases | 5 | Worse than national |
| SSI - Abdominal Hysterectomy | 3.912 | Worse than national |
| MRSA Bacteremia: Lower Confidence Limit | 0.407 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 2.463 | Same as national |
| MRSA Bacteremia: Patient Days | 78696 | Same as national |
| MRSA Bacteremia: Predicted Cases | 4.500 | Same as national |
| MRSA Bacteremia: Observed Cases | 5 | Same as national |
| MRSA Bacteremia | 1.111 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.119 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.488 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 68440 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 31.115 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 8 | Better than national |
| Clostridium Difficile (C.Diff) | 0.257 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 2.6 | Same as national | 150 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4 | Same as national | 1222 |
| Death rate for heart attack patients | 12.2 | Same as national | 125 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 10.5 | Same as national | 125 |
| Death rate for heart failure patients | 14.2 | Same as national | 227 |
| Death rate for pneumonia patients | 16.3 | Same as national | 292 |
| Death rate for stroke patients | 14.6 | Same as national | 135 |
| Pressure ulcer rate | 0.42 | Same as national | 3985 |
| Death rate among surgical inpatients with serious treatable complications | 145.31 | Same as national | 49 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 5201 |
| In-hospital fall-associated fracture rate | 0.27 | Same as national | 4981 |
| Postoperative hemorrhage or hematoma rate | 2.20 | Same as national | 1099 |
| Postoperative acute kidney injury requiring dialysis rate | 1.55 | Same as national | 392 |
| Postoperative respiratory failure rate | 6.45 | Same as national | 394 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.94 | Same as national | 1134 |
| Postoperative sepsis rate | 6.05 | Same as national | 367 |
| Postoperative wound dehiscence rate | 1.66 | Same as national | 239 |
| Abdominopelvic accidental puncture or laceration rate | 0.88 | Same as national | 874 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.84 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -25.9 | Not available | 114 |
| Hospital return days for heart failure patients | 7.3 | Not available | 251 |
| Hospital return days for pneumonia patients | -26.8 | Not available | 304 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.7 | Same as national | 2080 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.3 | Same as national | 591 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.7 | Same as national | 204 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.3 | Same as national | 204 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 603 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.9 | Same as national | 114 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19.2 | Same as national | 138 |
| Heart failure (HF) 30-Day Readmission Rate | 19.7 | Same as national | 251 |
| Rate of readmission after hip/knee replacement | 4.5 | Same as national | 147 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.2 | Same as national | 304 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 1415 |
| Doctor communication - star rating | 4 | 1415 |
| Communication about medicines - star rating | 3 | 1415 |
| Discharge information - star rating | 4 | 1415 |
| Cleanliness - star rating | 4 | 1415 |
| Quietness - star rating | 4 | 1415 |
| Overall hospital rating - star rating | 4 | 1415 |
| Recommend hospital - star rating | 5 | 1415 |
| Summary star rating | 4 | 1415 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 93 | 2484 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 250 | 386 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 247 | 375 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 4 | 69484 |
| Head CT results | 88 | 16 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 77 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 15 | 4303 |
| Appropriate care for severe sepsis and septic shock | 73 | 180 |
| Septic Shock 3-Hour Bundle | 65 | 34 |
| Septic Shock 6-Hour Bundle | 82 | 17 |
| Severe Sepsis 3-Hour Bundle | 86 | 180 |
| Severe Sepsis 6-Hour Bundle | 90 | 69 |
| Discharged on Antithrombotic Therapy | 98 | 230 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 81 | 7406 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 93 | 1656 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Baylor Scott & White Medical Center Hillcrest rated?
- Baylor Scott & White Medical Center Hillcrest has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Baylor Scott & White Medical Center Hillcrest have emergency services?
- Yes. Baylor Scott & White Medical Center Hillcrest operates a 24/7 emergency department.
- Where is Baylor Scott & White Medical Center Hillcrest located?
- Baylor Scott & White Medical Center Hillcrest is located at 100 Hillcrest Medical Blvd, Waco, TX 76712.
- What type of hospital is Baylor Scott & White Medical Center Hillcrest?
- Baylor Scott & White Medical Center Hillcrest is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.