JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Hendrick Medical Center

3 / 5

At a glance

Hendrick Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.428Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.751Same as national
Central Line Associated Bloodstream Infection: Number of Device Days10682Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases8.678Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases8Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.922Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.422Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.725Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days10523Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases8.808Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases8Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.908Same as national
SSI - Colon Surgery: Lower Confidence Limit0.697Same as national
SSI - Colon Surgery: Upper Confidence Limit2.302Same as national
SSI - Colon Surgery: Number of Procedures310Same as national
SSI - Colon Surgery: Predicted Cases8.304Same as national
SSI - Colon Surgery: Observed Cases11Same as national
SSI - Colon Surgery1.325Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitSame as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit2.017Same as national
SSI - Abdominal Hysterectomy: Number of Procedures177Same as national
SSI - Abdominal Hysterectomy: Predicted Cases1.485Same as national
SSI - Abdominal Hysterectomy: Observed Cases0Same as national
SSI - Abdominal Hysterectomy0.000Same as national
MRSA Bacteremia: Lower Confidence Limit0.136Same as national
MRSA Bacteremia: Upper Confidence Limit1.030Same as national
MRSA Bacteremia: Patient Days129104Same as national
MRSA Bacteremia: Predicted Cases9.369Same as national
MRSA Bacteremia: Observed Cases4Same as national
MRSA Bacteremia0.427Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.132Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.320Better than national
Clostridium Difficile (C.Diff): Patient Days120180Better than national
Clostridium Difficile (C.Diff): Predicted Cases94.809Better than national
Clostridium Difficile (C.Diff): Observed Cases20Better than national
Clostridium Difficile (C.Diff)0.211Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.4Same as national566
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.2Same as national3324
Death rate for heart attack patients13.3Same as national386
Death rate for CABG surgery patients4Same as national217
Death rate for COPD patients9.1Same as national281
Death rate for heart failure patients14.9Worse than national577
Death rate for pneumonia patients19Worse than national790
Death rate for stroke patients12.9Same as national317
Pressure ulcer rate0.45Same as national8608
Death rate among surgical inpatients with serious treatable complications149.77Same as national165
Iatrogenic pneumothorax rate0.19Same as national12457
In-hospital fall-associated fracture rate0.24Same as national12835
Postoperative hemorrhage or hematoma rate3.14Same as national3709
Postoperative acute kidney injury requiring dialysis rate0.81Same as national2033
Postoperative respiratory failure rate6.02Same as national2084
Perioperative pulmonary embolism or deep vein thrombosis rate3.22Same as national3845
Postoperative sepsis rate8.37Worse than national1937
Postoperative wound dehiscence rate2.08Same as national650
Abdominopelvic accidental puncture or laceration rate1.01Same as national2395
CMS Medicare PSI 90: Patient safety and adverse events composite0.92Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients-4.4Not available403
Hospital return days for heart failure patients-18.8Not available681
Hospital return days for pneumonia patients-20.8Not available860
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.1Same as national5402
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)15.6Same as national1821
Rate of inpatient admissions for patients receiving outpatient chemotherapy11Same as national257
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5.3Same as national257
Ratio of unplanned hospital visits after hospital outpatient surgery0.8Same as national1040
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.1Same as national403
Rate of readmission for CABG10.4Same as national207
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17Same as national313
Heart failure (HF) 30-Day Readmission Rate18.6Same as national681
Rate of readmission after hip/knee replacement5Same as national579
Pneumonia (PN) 30-Day Readmission Rate14.3Same as national860

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating2361
Doctor communication - star rating3361
Communication about medicines - star rating2361
Discharge information - star rating4361
Cleanliness - star rating3361
Quietness - star rating3361
Overall hospital rating - star rating3361
Recommend hospital - star rating3361
Summary star rating3361

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination937157
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better131420
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better130399
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better16611
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen3103660
Head CT results7512
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients97144
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing125506
Appropriate care for severe sepsis and septic shock49172
Septic Shock 3-Hour Bundle6447
Septic Shock 6-Hour Bundle8928
Severe Sepsis 3-Hour Bundle65172
Severe Sepsis 6-Hour Bundle9482
Discharged on Antithrombotic Therapy85409
Anticoagulation Therapy for Atrial Fibrillation/Flutter5562
Antithrombotic Therapy by End of Hospital Day 286413
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Hendrick Medical Center rated?
Hendrick Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Hendrick Medical Center have emergency services?
Yes. Hendrick Medical Center operates a 24/7 emergency department.
Where is Hendrick Medical Center located?
Hendrick Medical Center is located at 1900 Pine, Abilene, TX 79601.
What type of hospital is Hendrick Medical Center?
Hendrick Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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