JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Kaleida Health

3 / 5

At a glance

Kaleida Health carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 36 and worse on 0. For 30-day readmissions, it beats the national rate on 0 measures and trails on 1.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.349Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.768Better than national
Central Line Associated Bloodstream Infection: Number of Device Days44652Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases47.368Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases25Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.528Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.326Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.627Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days54335Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases78.580Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases36Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.458Better than national
SSI - Colon Surgery: Lower Confidence Limit0.262Better than national
SSI - Colon Surgery: Upper Confidence Limit0.987Better than national
SSI - Colon Surgery: Number of Procedures607Better than national
SSI - Colon Surgery: Predicted Cases16.727Better than national
SSI - Colon Surgery: Observed Cases9Better than national
SSI - Colon Surgery0.538Better than national
SSI - Abdominal Hysterectomy: Lower Confidence LimitBetter than national
SSI - Abdominal Hysterectomy: Upper Confidence Limit0.604Better than national
SSI - Abdominal Hysterectomy: Number of Procedures584Better than national
SSI - Abdominal Hysterectomy: Predicted Cases4.959Better than national
SSI - Abdominal Hysterectomy: Observed Cases0Better than national
SSI - Abdominal Hysterectomy0.000Better than national
MRSA Bacteremia: Lower Confidence Limit0.243Better than national
MRSA Bacteremia: Upper Confidence Limit0.853Better than national
MRSA Bacteremia: Patient Days261504Better than national
MRSA Bacteremia: Predicted Cases20.893Better than national
MRSA Bacteremia: Observed Cases10Better than national
MRSA Bacteremia0.479Better than national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.402Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.667Better than national
Clostridium Difficile (C.Diff): Patient Days245390Better than national
Clostridium Difficile (C.Diff): Predicted Cases114.965Better than national
Clostridium Difficile (C.Diff): Observed Cases60Better than national
Clostridium Difficile (C.Diff)0.522Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.2Same as national47
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.5Same as national2524
Death rate for heart attack patients10.8Same as national291
Death rate for CABG surgery patients1.6Same as national166
Death rate for COPD patients7Same as national255
Death rate for heart failure patients9.8Same as national639
Death rate for pneumonia patients12Better than national530
Death rate for stroke patients14.8Same as national617
Pressure ulcer rate2.26Worse than national9503
Death rate among surgical inpatients with serious treatable complications238.38Worse than national148
Iatrogenic pneumothorax rate0.19Same as national11843
In-hospital fall-associated fracture rate0.35Same as national12468
Postoperative hemorrhage or hematoma rate2.69Same as national2956
Postoperative acute kidney injury requiring dialysis rate1.75Same as national1368
Postoperative respiratory failure rate9.58Same as national1398
Perioperative pulmonary embolism or deep vein thrombosis rate3.54Same as national3105
Postoperative sepsis rate3.94Same as national1368
Postoperative wound dehiscence rate1.70Same as national566
Abdominopelvic accidental puncture or laceration rate0.98Same as national2643
CMS Medicare PSI 90: Patient safety and adverse events composite1.44Worse than national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients-6.4Not available318
Hospital return days for heart failure patients24.7Not available757
Hospital return days for pneumonia patients18.2Not available558
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.5Same as national3897
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.5Same as national807
Rate of inpatient admissions for patients receiving outpatient chemotherapy11.1Same as national133
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy6.4Same as national133
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national1121
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate12.6Same as national318
Rate of readmission for CABG11.2Same as national165
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.5Same as national273
Heart failure (HF) 30-Day Readmission Rate22.2Worse than national757
Rate of readmission after hip/knee replacement4.6Same as national46
Pneumonia (PN) 30-Day Readmission Rate16.3Same as national558

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating34069
Doctor communication - star rating24069
Communication about medicines - star rating24069
Discharge information - star rating34069
Cleanliness - star rating24069
Quietness - star rating14069
Overall hospital rating - star rating34069
Recommend hospital - star rating34069
Summary star rating24069

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination699668
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better227471
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better221460
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen2175508
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients100240
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing1511811
Appropriate care for severe sepsis and septic shock47869
Septic Shock 3-Hour Bundle71232
Septic Shock 6-Hour Bundle91136
Severe Sepsis 3-Hour Bundle62871
Severe Sepsis 6-Hour Bundle89357
Discharged on Antithrombotic Therapy941335
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2911188
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis945839

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Kaleida Health rated?
Kaleida Health has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Kaleida Health have emergency services?
Yes. Kaleida Health operates a 24/7 emergency department.
Where is Kaleida Health located?
Kaleida Health is located at 100 High Street, Buffalo, NY 14210.
What type of hospital is Kaleida Health?
Kaleida Health is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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