Acute Care Hospitals · Voluntary non-profit - Private
Mercy Hospital of Buffalo
- 565 Abbott Road, Buffalo, NY 14220
- (716) 826-7000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Mercy Hospital of Buffalo carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.005 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.530 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 8893 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 9.308 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 1 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.107 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.003 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.262 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 14870 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 18.809 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.053 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.065 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.280 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 196 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 5.162 | Same as national |
| SSI - Colon Surgery: Observed Cases | 2 | Same as national |
| SSI - Colon Surgery | 0.387 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 79 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.645 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.178 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.348 | Same as national |
| MRSA Bacteremia: Patient Days | 97372 | Same as national |
| MRSA Bacteremia: Predicted Cases | 7.157 | Same as national |
| MRSA Bacteremia: Observed Cases | 4 | Same as national |
| MRSA Bacteremia | 0.559 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.200 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.556 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 91788 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 43.514 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 15 | Better than national |
| Clostridium Difficile (C.Diff) | 0.345 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.1 | Same as national | 1228 |
| Death rate for heart attack patients | 14.4 | Same as national | 239 |
| Death rate for CABG surgery patients | 2.7 | Same as national | 94 |
| Death rate for COPD patients | 11.7 | Same as national | 110 |
| Death rate for heart failure patients | 14.8 | Same as national | 302 |
| Death rate for pneumonia patients | 17.8 | Same as national | 264 |
| Death rate for stroke patients | 14.7 | Same as national | 178 |
| Pressure ulcer rate | 0.56 | Same as national | 4795 |
| Death rate among surgical inpatients with serious treatable complications | 189.31 | Same as national | 71 |
| Iatrogenic pneumothorax rate | 0.20 | Same as national | 5641 |
| In-hospital fall-associated fracture rate | 0.26 | Same as national | 5894 |
| Postoperative hemorrhage or hematoma rate | 3.37 | Same as national | 1140 |
| Postoperative acute kidney injury requiring dialysis rate | 1.59 | Same as national | 565 |
| Postoperative respiratory failure rate | 9.50 | Same as national | 573 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.23 | Same as national | 1215 |
| Postoperative sepsis rate | 5.89 | Same as national | 534 |
| Postoperative wound dehiscence rate | 2.57 | Same as national | 255 |
| Abdominopelvic accidental puncture or laceration rate | 1.08 | Same as national | 1086 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.05 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -24 | Not available | 236 |
| Hospital return days for heart failure patients | 28 | Not available | 331 |
| Hospital return days for pneumonia patients | 58 | Not available | 260 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.8 | Same as national | 1961 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | — | Not available | — |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 313 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.5 | Same as national | 236 |
| Rate of readmission for CABG | 10.6 | Same as national | 91 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.6 | Same as national | 105 |
| Heart failure (HF) 30-Day Readmission Rate | 21.4 | Same as national | 331 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 17.8 | Same as national | 260 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 2755 |
| Doctor communication - star rating | 3 | 2755 |
| Communication about medicines - star rating | 2 | 2755 |
| Discharge information - star rating | 3 | 2755 |
| Cleanliness - star rating | 2 | 2755 |
| Quietness - star rating | 2 | 2755 |
| Overall hospital rating - star rating | 3 | 2755 |
| Recommend hospital - star rating | 3 | 2755 |
| Summary star rating | 3 | 2755 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 1 | 5373 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 56 | 4392 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 309 | 378 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 309 | 365 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 3 | 76177 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | — | — |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 58 | 38 |
| Safe Use of Opioids - Concurrent Prescribing | 15 | 4595 |
| Appropriate care for severe sepsis and septic shock | 38 | 183 |
| Septic Shock 3-Hour Bundle | 46 | 26 |
| Septic Shock 6-Hour Bundle | — | — |
| Severe Sepsis 3-Hour Bundle | 48 | 184 |
| Severe Sepsis 6-Hour Bundle | 91 | 43 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 93 | 380 |
| Venous Thromboembolism Prophylaxis | 87 | 9891 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Mercy Hospital of Buffalo rated?
- Mercy Hospital of Buffalo has a 2 out of 5 CMS overall star rating as of the latest CMS release.
- Does Mercy Hospital of Buffalo have emergency services?
- Yes. Mercy Hospital of Buffalo operates a 24/7 emergency department.
- Where is Mercy Hospital of Buffalo located?
- Mercy Hospital of Buffalo is located at 565 Abbott Road, Buffalo, NY 14220.
- What type of hospital is Mercy Hospital of Buffalo?
- Mercy Hospital of Buffalo is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
Compare with nearby hospitals
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.