Acute Care Hospitals · Voluntary non-profit - Private
Mayo Clinic Hospital
- 5777 East Mayo Boulevard, Phoenix, AZ 85054
- (480) 342-4201
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Mayo Clinic Hospital carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.288 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.751 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 34899 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 35.486 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 17 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.479 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.459 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.134 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 21197 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 25.683 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 19 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.740 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.956 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.364 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 467 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 12.318 | Same as national |
| SSI - Colon Surgery: Observed Cases | 19 | Same as national |
| SSI - Colon Surgery | 1.542 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.723 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 7.732 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 137 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.056 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 3 | Same as national |
| SSI - Abdominal Hysterectomy | 2.841 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.178 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.348 | Same as national |
| MRSA Bacteremia: Patient Days | 115525 | Same as national |
| MRSA Bacteremia: Predicted Cases | 7.156 | Same as national |
| MRSA Bacteremia: Observed Cases | 4 | Same as national |
| MRSA Bacteremia | 0.559 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.408 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.700 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 115525 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 98.244 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 53 | Better than national |
| Clostridium Difficile (C.Diff) | 0.539 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.6 | Same as national | 168 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 2.6 | Better than national | 4339 |
| Death rate for heart attack patients | 9.5 | Same as national | 245 |
| Death rate for CABG surgery patients | 1.8 | Same as national | 92 |
| Death rate for COPD patients | 6.4 | Same as national | 133 |
| Death rate for heart failure patients | 9.1 | Better than national | 857 |
| Death rate for pneumonia patients | 11.6 | Better than national | 1004 |
| Death rate for stroke patients | 9.4 | Better than national | 312 |
| Pressure ulcer rate | 0.21 | Better than national | 16145 |
| Death rate among surgical inpatients with serious treatable complications | 115.44 | Better than national | 306 |
| Iatrogenic pneumothorax rate | 0.22 | Same as national | 17299 |
| In-hospital fall-associated fracture rate | 0.19 | Same as national | 19712 |
| Postoperative hemorrhage or hematoma rate | 3.17 | Same as national | 5145 |
| Postoperative acute kidney injury requiring dialysis rate | 2.24 | Same as national | 3321 |
| Postoperative respiratory failure rate | 9.11 | Same as national | 3094 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.12 | Same as national | 6130 |
| Postoperative sepsis rate | 5.66 | Same as national | 3309 |
| Postoperative wound dehiscence rate | 1.85 | Same as national | 2189 |
| Abdominopelvic accidental puncture or laceration rate | 0.36 | Better than national | 5539 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.91 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 9.9 | Not available | 253 |
| Hospital return days for heart failure patients | -10.6 | Not available | 984 |
| Hospital return days for pneumonia patients | -11.9 | Not available | 1083 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.1 | Better than national | 7779 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 15.7 | Same as national | 2211 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 9.6 | Same as national | 469 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 6.3 | Same as national | 469 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 3441 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.7 | Same as national | 253 |
| Rate of readmission for CABG | 11.5 | Same as national | 91 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 16.8 | Same as national | 145 |
| Heart failure (HF) 30-Day Readmission Rate | 18 | Same as national | 984 |
| Rate of readmission after hip/knee replacement | 5.6 | Same as national | 157 |
| Pneumonia (PN) 30-Day Readmission Rate | 14.8 | Same as national | 1083 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 5 | 1747 |
| Doctor communication - star rating | 5 | 1747 |
| Communication about medicines - star rating | 4 | 1747 |
| Discharge information - star rating | 5 | 1747 |
| Cleanliness - star rating | 4 | 1747 |
| Quietness - star rating | 4 | 1747 |
| Overall hospital rating - star rating | 5 | 1747 |
| Recommend hospital - star rating | 5 | 1747 |
| Summary star rating | 5 | 1747 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 1 | 5454 |
| Hospital Harm - Opioid Related Adverse Events | 0 | 11147 |
| Healthcare workers given influenza vaccination | 44 | 10061 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 200 | 418 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 199 | 406 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 0 | 58816 |
| Head CT results | 45 | 11 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 69 | 220 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 18 | 5317 |
| Appropriate care for severe sepsis and septic shock | 67 | 141 |
| Septic Shock 3-Hour Bundle | 55 | 53 |
| Septic Shock 6-Hour Bundle | 100 | 18 |
| Severe Sepsis 3-Hour Bundle | 87 | 141 |
| Severe Sepsis 6-Hour Bundle | 96 | 70 |
| Discharged on Antithrombotic Therapy | 94 | 215 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Not Applicable (our hospital does not provide inpatient labor/delivery care) | — |
Frequently asked questions
- How is Mayo Clinic Hospital rated?
- Mayo Clinic Hospital has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Mayo Clinic Hospital have emergency services?
- Yes. Mayo Clinic Hospital operates a 24/7 emergency department.
- Where is Mayo Clinic Hospital located?
- Mayo Clinic Hospital is located at 5777 East Mayo Boulevard, Phoenix, AZ 85054.
- What type of hospital is Mayo Clinic Hospital?
- Mayo Clinic Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
Compare with nearby hospitals
- Compare side-by-side →
Phoenix, AZ
- Compare side-by-side →
Phoenix, AZ
- Not rated overallCompare side-by-side →
- Compare side-by-side →
Banner Estrella Medical Center
Phoenix, AZ
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.