Acute Care Hospitals · Voluntary non-profit - Church
Mercy Gilbert Medical Center
- 3555 South Val Vista Drive, Gilbert, AZ 85297
- (480) 728-8000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Mercy Gilbert Medical Center carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.294 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 2.233 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 5362 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 4.321 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 4 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.926 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.068 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.337 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 5072 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 4.941 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.405 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.084 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.647 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 147 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 4.011 | Same as national |
| SSI - Colon Surgery: Observed Cases | 2 | Same as national |
| SSI - Colon Surgery | 0.499 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.698 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 7.470 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 131 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.093 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 3 | Same as national |
| SSI - Abdominal Hysterectomy | 2.745 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | — | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.949 | Better than national |
| MRSA Bacteremia: Patient Days | 79305 | Better than national |
| MRSA Bacteremia: Predicted Cases | 3.156 | Better than national |
| MRSA Bacteremia: Observed Cases | 0 | Better than national |
| MRSA Bacteremia | 0.000 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.197 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.617 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 76239 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 33.054 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 12 | Better than national |
| Clostridium Difficile (C.Diff) | 0.363 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.1 | Same as national | 114 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.5 | Same as national | 1930 |
| Death rate for heart attack patients | 13.1 | Same as national | 171 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 7.9 | Same as national | 133 |
| Death rate for heart failure patients | 7.8 | Better than national | 397 |
| Death rate for pneumonia patients | 13.4 | Same as national | 473 |
| Death rate for stroke patients | 11.6 | Same as national | 181 |
| Pressure ulcer rate | 0.40 | Same as national | 5670 |
| Death rate among surgical inpatients with serious treatable complications | 153.46 | Same as national | 84 |
| Iatrogenic pneumothorax rate | 0.20 | Same as national | 6720 |
| In-hospital fall-associated fracture rate | 0.26 | Same as national | 7055 |
| Postoperative hemorrhage or hematoma rate | 2.85 | Same as national | 1272 |
| Postoperative acute kidney injury requiring dialysis rate | 1.51 | Same as national | 437 |
| Postoperative respiratory failure rate | 9.71 | Same as national | 488 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 6.65 | Worse than national | 1315 |
| Postoperative sepsis rate | 5.34 | Same as national | 430 |
| Postoperative wound dehiscence rate | 1.64 | Same as national | 377 |
| Abdominopelvic accidental puncture or laceration rate | 0.76 | Same as national | 1580 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.07 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -12.1 | Not available | 146 |
| Hospital return days for heart failure patients | -8.3 | Not available | 459 |
| Hospital return days for pneumonia patients | -7 | Not available | 501 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.8 | Same as national | 3169 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.1 | Same as national | 107 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.7 | Same as national | 28 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.1 | Same as national | 28 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 588 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.3 | Same as national | 146 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.9 | Same as national | 152 |
| Heart failure (HF) 30-Day Readmission Rate | 21.2 | Same as national | 459 |
| Rate of readmission after hip/knee replacement | 4.8 | Same as national | 123 |
| Pneumonia (PN) 30-Day Readmission Rate | 16 | Same as national | 501 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 560 |
| Doctor communication - star rating | 2 | 560 |
| Communication about medicines - star rating | 2 | 560 |
| Discharge information - star rating | 4 | 560 |
| Cleanliness - star rating | 3 | 560 |
| Quietness - star rating | 3 | 560 |
| Overall hospital rating - star rating | 4 | 560 |
| Recommend hospital - star rating | 4 | 560 |
| Summary star rating | 3 | 560 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 1 | 2263 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 79 | 2030 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 224 | 390 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 220 | 369 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 318 | 16 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 2 | 50171 |
| Head CT results | 88 | 32 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 21 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 10 | 4993 |
| Appropriate care for severe sepsis and septic shock | 84 | 113 |
| Septic Shock 3-Hour Bundle | 85 | 33 |
| Septic Shock 6-Hour Bundle | 91 | 23 |
| Severe Sepsis 3-Hour Bundle | 92 | 114 |
| Severe Sepsis 6-Hour Bundle | 99 | 72 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 100 | 8625 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 100 | 1166 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Mercy Gilbert Medical Center rated?
- Mercy Gilbert Medical Center has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Mercy Gilbert Medical Center have emergency services?
- Yes. Mercy Gilbert Medical Center operates a 24/7 emergency department.
- Where is Mercy Gilbert Medical Center located?
- Mercy Gilbert Medical Center is located at 3555 South Val Vista Drive, Gilbert, AZ 85297.
- What type of hospital is Mercy Gilbert Medical Center?
- Mercy Gilbert Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Church).
Compare with nearby hospitals
- Compare side-by-side →Not rated overall
Copper Queen Community Hospital
Bisbee, AZ
- Not rated overallCompare side-by-side →
- Compare side-by-side →Not rated overall
Benson, AZ
- Not rated overallCompare side-by-side →
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.