JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Proprietary

Northwest Medical Center-Springdale

3 / 5

At a glance

Northwest Medical Center-Springdale carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 1.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.701Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit4.243Same as national
Central Line Associated Bloodstream Infection: Number of Device Days2855Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2.612Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases5Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)1.914Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence LimitBetter than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.899Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2729Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases3.331Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases0Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.000Better than national
SSI - Colon Surgery: Lower Confidence Limit0.160Same as national
SSI - Colon Surgery: Upper Confidence Limit3.144Same as national
SSI - Colon Surgery: Number of Procedures78Same as national
SSI - Colon Surgery: Predicted Cases2.102Same as national
SSI - Colon Surgery: Observed Cases2Same as national
SSI - Colon Surgery0.951Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.172Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.380Same as national
SSI - Abdominal Hysterectomy: Number of Procedures249Same as national
SSI - Abdominal Hysterectomy: Predicted Cases1.955Same as national
SSI - Abdominal Hysterectomy: Observed Cases2Same as national
SSI - Abdominal Hysterectomy1.023Same as national
MRSA Bacteremia: Lower Confidence Limit0.104Same as national
MRSA Bacteremia: Upper Confidence Limit2.052Same as national
MRSA Bacteremia: Patient Days59572Same as national
MRSA Bacteremia: Predicted Cases3.220Same as national
MRSA Bacteremia: Observed Cases2Same as national
MRSA Bacteremia0.621Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.003Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.266Better than national
Clostridium Difficile (C.Diff): Patient Days50485Better than national
Clostridium Difficile (C.Diff): Predicted Cases18.509Better than national
Clostridium Difficile (C.Diff): Observed Cases1Better than national
Clostridium Difficile (C.Diff)0.054Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.4Same as national856
Death rate for heart attack patients12.5Same as national205
Death rate for CABG surgery patientsNot available
Death rate for COPD patients10.6Same as national119
Death rate for heart failure patients12.6Same as national211
Death rate for pneumonia patients17.6Same as national311
Death rate for stroke patients16.2Same as national65
Pressure ulcer rate0.24Same as national2628
Death rate among surgical inpatients with serious treatable complications211.46Same as national69
Iatrogenic pneumothorax rate0.23Same as national3715
In-hospital fall-associated fracture rate0.24Same as national3755
Postoperative hemorrhage or hematoma rate2.09Same as national955
Postoperative acute kidney injury requiring dialysis rate1.35Same as national442
Postoperative respiratory failure rate12.76Same as national438
Perioperative pulmonary embolism or deep vein thrombosis rate3.31Same as national956
Postoperative sepsis rate4.86Same as national431
Postoperative wound dehiscence rate1.72Same as national184
Abdominopelvic accidental puncture or laceration rate1.14Same as national720
CMS Medicare PSI 90: Patient safety and adverse events composite0.93Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients-16.8Not available222
Hospital return days for heart failure patients-15.8Not available229
Hospital return days for pneumonia patients-47Not available322
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.9Same as national1270
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.1Same as national609
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1.4Worse than national526
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.2Same as national222
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.9Same as national128
Heart failure (HF) 30-Day Readmission Rate19.7Same as national229
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate13.3Better than national322

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating31140
Doctor communication - star rating31140
Communication about medicines - star rating21140
Discharge information - star rating31140
Cleanliness - star rating31140
Quietness - star rating31140
Overall hospital rating - star rating31140
Recommend hospital - star rating31140
Summary star rating31140

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia12817
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination493166
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better130425
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better126407
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen124360
Head CT results7114
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients100133
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing113541
Appropriate care for severe sepsis and septic shock70174
Septic Shock 3-Hour Bundle6954
Septic Shock 6-Hour Bundle7823
Severe Sepsis 3-Hour Bundle92174
Severe Sepsis 6-Hour Bundle87127
Discharged on Antithrombotic Therapy9790
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis924582
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Northwest Medical Center-Springdale rated?
Northwest Medical Center-Springdale has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Northwest Medical Center-Springdale have emergency services?
Yes. Northwest Medical Center-Springdale operates a 24/7 emergency department.
Where is Northwest Medical Center-Springdale located?
Northwest Medical Center-Springdale is located at 609 West Maple Avenue, Springdale, AR 72764.
What type of hospital is Northwest Medical Center-Springdale?
Northwest Medical Center-Springdale is classified by CMS as a Acute Care Hospitals facility (Proprietary).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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