Acute Care Hospitals · Voluntary non-profit - Private
Novant Health Presbyterian Medical Center
- 200 Hawthorne Lane Box 33549, Charlotte, NC 28233
- (704) 384-4000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Novant Health Presbyterian Medical Center carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.465 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.537 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 10214 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 12.443 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 11 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.884 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.059 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.631 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 8137 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 12.949 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 3 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.232 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.480 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.807 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 346 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 9.140 | Same as national |
| SSI - Colon Surgery: Observed Cases | 9 | Same as national |
| SSI - Colon Surgery | 0.985 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.115 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.258 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 338 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 2.927 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 0.683 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.207 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.936 | Better than national |
| MRSA Bacteremia: Patient Days | 183484 | Better than national |
| MRSA Bacteremia: Predicted Cases | 14.797 | Better than national |
| MRSA Bacteremia: Observed Cases | 7 | Better than national |
| MRSA Bacteremia | 0.473 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.107 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.272 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 152174 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 102.391 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 18 | Better than national |
| Clostridium Difficile (C.Diff) | 0.176 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 2.5 | Better than national | 740 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.9 | Same as national | 2104 |
| Death rate for heart attack patients | 11.6 | Same as national | 152 |
| Death rate for CABG surgery patients | 2.8 | Same as national | 183 |
| Death rate for COPD patients | 8.7 | Same as national | 97 |
| Death rate for heart failure patients | 12.7 | Same as national | 293 |
| Death rate for pneumonia patients | 15.7 | Same as national | 243 |
| Death rate for stroke patients | 14.6 | Same as national | 280 |
| Pressure ulcer rate | 0.12 | Same as national | 6065 |
| Death rate among surgical inpatients with serious treatable complications | 142.65 | Same as national | 127 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 7489 |
| In-hospital fall-associated fracture rate | 0.25 | Same as national | 7979 |
| Postoperative hemorrhage or hematoma rate | 2.58 | Same as national | 3221 |
| Postoperative acute kidney injury requiring dialysis rate | 1.49 | Same as national | 2311 |
| Postoperative respiratory failure rate | 5.85 | Same as national | 2188 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.99 | Same as national | 3504 |
| Postoperative sepsis rate | 3.18 | Same as national | 2233 |
| Postoperative wound dehiscence rate | 1.58 | Same as national | 598 |
| Abdominopelvic accidental puncture or laceration rate | 0.90 | Same as national | 1589 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.69 | Better than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -10 | Not available | 224 |
| Hospital return days for heart failure patients | 5.1 | Not available | 341 |
| Hospital return days for pneumonia patients | 16 | Not available | 253 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 13.3 | Better than national | 3420 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.8 | Same as national | 831 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.6 | Same as national | 646 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.5 | Same as national | 646 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.8 | Same as national | 1397 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.9 | Same as national | 224 |
| Rate of readmission for CABG | 9.1 | Same as national | 178 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.1 | Same as national | 105 |
| Heart failure (HF) 30-Day Readmission Rate | 18.9 | Same as national | 341 |
| Rate of readmission after hip/knee replacement | 3.7 | Same as national | 747 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.2 | Same as national | 253 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 356 |
| Doctor communication - star rating | 3 | 356 |
| Communication about medicines - star rating | 1 | 356 |
| Discharge information - star rating | 3 | 356 |
| Cleanliness - star rating | 2 | 356 |
| Quietness - star rating | 3 | 356 |
| Overall hospital rating - star rating | 3 | 356 |
| Recommend hospital - star rating | 4 | 356 |
| Summary star rating | 3 | 356 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 92 | 12773 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 165 | 401 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 157 | 371 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 428 | 29 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 2 | 75457 |
| Head CT results | 73 | 11 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 96 | 73 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 8318 |
| Appropriate care for severe sepsis and septic shock | 81 | 83 |
| Septic Shock 3-Hour Bundle | 83 | 24 |
| Septic Shock 6-Hour Bundle | 88 | 16 |
| Severe Sepsis 3-Hour Bundle | 88 | 85 |
| Severe Sepsis 6-Hour Bundle | 100 | 54 |
| Discharged on Antithrombotic Therapy | 99 | 467 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 90 | 376 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 99 | 2306 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Novant Health Presbyterian Medical Center rated?
- Novant Health Presbyterian Medical Center has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Novant Health Presbyterian Medical Center have emergency services?
- Yes. Novant Health Presbyterian Medical Center operates a 24/7 emergency department.
- Where is Novant Health Presbyterian Medical Center located?
- Novant Health Presbyterian Medical Center is located at 200 Hawthorne Lane Box 33549, Charlotte, NC 28233.
- What type of hospital is Novant Health Presbyterian Medical Center?
- Novant Health Presbyterian Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.