Acute Care - Veterans Administration · Veterans Health Administration
Phoenix VA Medical Center
- 650 E. Indian School Road, Phoenix, AZ 85012
- (602) 222-6444
- Acute Care - Veterans Administration
- Emergency services available 24/7
At a glance
Phoenix VA Medical Center carries a 5-star CMS overall rating — above the national norm. For 30-day readmissions, it beats the national rate on 2 measures and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.190 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 3.748 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 1841 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 1.763 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 2 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.134 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.013 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.316 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 4337 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 3.747 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.267 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | — | Not available |
| SSI - Colon Surgery: Upper Confidence Limit | — | Not available |
| SSI - Colon Surgery: Number of Procedures | — | Not available |
| SSI - Colon Surgery: Predicted Cases | — | Not available |
| SSI - Colon Surgery: Observed Cases | — | Not available |
| SSI - Colon Surgery | — | Not available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | — | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | — | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | — | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | — | Not available |
| MRSA Bacteremia: Upper Confidence Limit | — | Not available |
| MRSA Bacteremia: Patient Days | — | Not available |
| MRSA Bacteremia: Predicted Cases | — | Not available |
| MRSA Bacteremia: Observed Cases | — | Not available |
| MRSA Bacteremia | — | Not available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | — | Not available |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | — | Not available |
| Clostridium Difficile (C.Diff): Patient Days | — | Not available |
| Clostridium Difficile (C.Diff): Predicted Cases | — | Not available |
| Clostridium Difficile (C.Diff): Observed Cases | — | Not available |
| Clostridium Difficile (C.Diff) | — | Not available |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.3 | Same as national | 84 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | — | Not available | — |
| Death rate for heart attack patients | 11.3 | Same as national | 111 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 6.4 | Same as national | 388 |
| Death rate for heart failure patients | 7.5 | Better than national | 591 |
| Death rate for pneumonia patients | 11.7 | Better than national | 361 |
| Death rate for stroke patients | — | Not available | — |
| Pressure ulcer rate | 0.66 | Same as national | 5959 |
| Death rate among surgical inpatients with serious treatable complications | 186.58 | Same as national | 51 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 9730 |
| In-hospital fall-associated fracture rate | 0.28 | Same as national | 10180 |
| Postoperative hemorrhage or hematoma rate | 2.20 | Same as national | 1079 |
| Postoperative acute kidney injury requiring dialysis rate | 1.48 | Same as national | 404 |
| Postoperative respiratory failure rate | 6.97 | Same as national | 411 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.95 | Same as national | 1092 |
| Postoperative sepsis rate | 5.67 | Same as national | 348 |
| Postoperative wound dehiscence rate | 2.48 | Same as national | 258 |
| Abdominopelvic accidental puncture or laceration rate | 0.85 | Same as national | 1163 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.96 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 1 | Not available | 128 |
| Hospital return days for heart failure patients | -26.9 | Not available | 716 |
| Hospital return days for pneumonia patients | 3.5 | Not available | 384 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 12.9 | Better than national | 3752 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | — | Not available | — |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | — | Not available | — |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14 | Same as national | 128 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.4 | Same as national | 452 |
| Heart failure (HF) 30-Day Readmission Rate | 16.9 | Better than national | 716 |
| Rate of readmission after hip/knee replacement | 4.7 | Same as national | 93 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.5 | Same as national | 384 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 452 |
| Doctor communication - star rating | 3 | 452 |
| Communication about medicines - star rating | 3 | 452 |
| Discharge information - star rating | 4 | 452 |
| Cleanliness - star rating | 3 | 452 |
| Quietness - star rating | 2 | 452 |
| Overall hospital rating - star rating | 3 | 452 |
| Recommend hospital - star rating | 3 | 452 |
| Summary star rating | 3 | 452 |
Frequently asked questions
- How is Phoenix VA Medical Center rated?
- Phoenix VA Medical Center has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Phoenix VA Medical Center have emergency services?
- Yes. Phoenix VA Medical Center operates a 24/7 emergency department.
- Where is Phoenix VA Medical Center located?
- Phoenix VA Medical Center is located at 650 E. Indian School Road, Phoenix, AZ 85012.
- What type of hospital is Phoenix VA Medical Center?
- Phoenix VA Medical Center is classified by CMS as a Acute Care - Veterans Administration facility (Veterans Health Administration).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.