JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Proprietary

the Hospitals of Providence - East Campus

2 / 5

At a glance

the Hospitals of Providence - East Campus carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.832Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit3.130Same as national
Central Line Associated Bloodstream Infection: Number of Device Days6627Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases5.277Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases9Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)1.706Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.112Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.194Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days7821Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases6.837Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases3Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.439Same as national
SSI - Colon Surgery: Lower Confidence Limit0.070Same as national
SSI - Colon Surgery: Upper Confidence Limit1.386Same as national
SSI - Colon Surgery: Number of Procedures173Same as national
SSI - Colon Surgery: Predicted Cases4.769Same as national
SSI - Colon Surgery: Observed Cases2Same as national
SSI - Colon Surgery0.419Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures20Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.168Not available
SSI - Abdominal Hysterectomy: Observed Cases1Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.533Same as national
MRSA Bacteremia: Upper Confidence Limit3.223Same as national
MRSA Bacteremia: Patient Days77184Same as national
MRSA Bacteremia: Predicted Cases3.439Same as national
MRSA Bacteremia: Observed Cases5Same as national
MRSA Bacteremia1.454Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.259Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.553Better than national
Clostridium Difficile (C.Diff): Patient Days70792Better than national
Clostridium Difficile (C.Diff): Predicted Cases70.045Better than national
Clostridium Difficile (C.Diff): Observed Cases27Better than national
Clostridium Difficile (C.Diff)0.385Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.3Same as national577
Death rate for heart attack patients13.6Same as national64
Death rate for CABG surgery patientsNot available
Death rate for COPD patients10.6Same as national25
Death rate for heart failure patients13.4Same as national142
Death rate for pneumonia patients17.3Same as national189
Death rate for stroke patients14.4Same as national57
Pressure ulcer rate0.25Same as national2305
Death rate among surgical inpatients with serious treatable complications178.66Same as national30
Iatrogenic pneumothorax rate0.25Same as national2528
In-hospital fall-associated fracture rate0.29Same as national2609
Postoperative hemorrhage or hematoma rate3.03Same as national448
Postoperative acute kidney injury requiring dialysis rateNot available
Postoperative respiratory failure rateNot available
Perioperative pulmonary embolism or deep vein thrombosis rate3.67Same as national460
Postoperative sepsis rateNot available
Postoperative wound dehiscence rate1.73Same as national125
Abdominopelvic accidental puncture or laceration rate0.96Same as national544
CMS Medicare PSI 90: Patient safety and adverse events composite0.91Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients28.9Not available55
Hospital return days for heart failure patients-29.1Not available158
Hospital return days for pneumonia patients71.8Not available184
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.1Same as national910
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.9Same as national160
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1.2Same as national72
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.4Same as national55
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsNot available
Heart failure (HF) 30-Day Readmission Rate17.4Same as national158
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate17.7Same as national184

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating2901
Doctor communication - star rating2901
Communication about medicines - star rating1901
Discharge information - star rating1901
Cleanliness - star rating2901
Quietness - star rating2901
Overall hospital rating - star rating2901
Recommend hospital - star rating2901
Summary star rating2901

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia1024049
Hospital Harm - Severe Hypoglycemia23991
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination832323
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better167498
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better163478
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better26115
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen167799
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients92118
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing102150
Appropriate care for severe sepsis and septic shock41191
Septic Shock 3-Hour Bundle6455
Septic Shock 6-Hour Bundle7625
Severe Sepsis 3-Hour Bundle62191
Severe Sepsis 6-Hour Bundle8376
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis817151
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is the Hospitals of Providence - East Campus rated?
the Hospitals of Providence - East Campus has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does the Hospitals of Providence - East Campus have emergency services?
Yes. the Hospitals of Providence - East Campus operates a 24/7 emergency department.
Where is the Hospitals of Providence - East Campus located?
the Hospitals of Providence - East Campus is located at 3280 Joe Battle Blvd, El Paso, TX 79938.
What type of hospital is the Hospitals of Providence - East Campus?
the Hospitals of Providence - East Campus is classified by CMS as a Acute Care Hospitals facility (Proprietary).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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