Acute Care Hospitals · Voluntary non-profit - Private
the Queens Medical Center
- 1301 Punchbowl St, Honolulu, HI 96813
- (808) 538-9011
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
the Queens Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.197 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.651 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 28562 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 29.357 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 11 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.375 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.517 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.118 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 21555 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 33.581 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 26 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.774 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.688 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.414 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 270 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 7.385 | Same as national |
| SSI - Colon Surgery: Observed Cases | 10 | Same as national |
| SSI - Colon Surgery | 1.354 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.321 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 6.323 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 125 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.045 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 1.914 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.132 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.797 | Better than national |
| MRSA Bacteremia: Patient Days | 217197 | Better than national |
| MRSA Bacteremia: Predicted Cases | 13.905 | Better than national |
| MRSA Bacteremia: Observed Cases | 5 | Better than national |
| MRSA Bacteremia | 0.360 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.328 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.551 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 213404 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 132.975 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 57 | Better than national |
| Clostridium Difficile (C.Diff) | 0.429 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 5.1 | Same as national | 113 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.2 | Better than national | 2877 |
| Death rate for heart attack patients | 12.1 | Same as national | 248 |
| Death rate for CABG surgery patients | 2 | Same as national | 102 |
| Death rate for COPD patients | 7.4 | Same as national | 121 |
| Death rate for heart failure patients | 10.2 | Same as national | 585 |
| Death rate for pneumonia patients | 16.8 | Same as national | 711 |
| Death rate for stroke patients | 12.3 | Same as national | 579 |
| Pressure ulcer rate | 1.79 | Worse than national | 10444 |
| Death rate among surgical inpatients with serious treatable complications | 181.61 | Same as national | 200 |
| Iatrogenic pneumothorax rate | 0.47 | Worse than national | 11638 |
| In-hospital fall-associated fracture rate | 0.28 | Same as national | 12099 |
| Postoperative hemorrhage or hematoma rate | 2.90 | Same as national | 3175 |
| Postoperative acute kidney injury requiring dialysis rate | 1.17 | Same as national | 1411 |
| Postoperative respiratory failure rate | 7.07 | Same as national | 1400 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 5.32 | Worse than national | 3569 |
| Postoperative sepsis rate | 4.22 | Same as national | 1481 |
| Postoperative wound dehiscence rate | 1.45 | Same as national | 821 |
| Abdominopelvic accidental puncture or laceration rate | 0.95 | Same as national | 2583 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.34 | Worse than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 8.7 | Not available | 257 |
| Hospital return days for heart failure patients | -6.1 | Not available | 656 |
| Hospital return days for pneumonia patients | 12.9 | Not available | 694 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.3 | Same as national | 4779 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.6 | Same as national | 2546 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.2 | Same as national | 477 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 6.6 | Same as national | 477 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 768 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.6 | Same as national | 257 |
| Rate of readmission for CABG | 10.8 | Same as national | 101 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.5 | Same as national | 134 |
| Heart failure (HF) 30-Day Readmission Rate | 18.2 | Same as national | 656 |
| Rate of readmission after hip/knee replacement | 5.5 | Same as national | 119 |
| Pneumonia (PN) 30-Day Readmission Rate | 16.9 | Same as national | 694 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 2927 |
| Doctor communication - star rating | 4 | 2927 |
| Communication about medicines - star rating | 3 | 2927 |
| Discharge information - star rating | 3 | 2927 |
| Cleanliness - star rating | 4 | 2927 |
| Quietness - star rating | 2 | 2927 |
| Overall hospital rating - star rating | 4 | 2927 |
| Recommend hospital - star rating | 4 | 2927 |
| Summary star rating | 4 | 2927 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 52 | 11335 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 185 | 374 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 178 | 339 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 274 | 33 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 1 | 85909 |
| Head CT results | 44 | 18 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 99 | 102 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 10 | 6986 |
| Appropriate care for severe sepsis and septic shock | 72 | 538 |
| Septic Shock 3-Hour Bundle | 76 | 136 |
| Septic Shock 6-Hour Bundle | 68 | 69 |
| Severe Sepsis 3-Hour Bundle | 86 | 539 |
| Severe Sepsis 6-Hour Bundle | 93 | 360 |
| Discharged on Antithrombotic Therapy | 97 | 885 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | 74 | 304 |
| Antithrombotic Therapy by End of Hospital Day 2 | 87 | 758 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is the Queens Medical Center rated?
- the Queens Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does the Queens Medical Center have emergency services?
- Yes. the Queens Medical Center operates a 24/7 emergency department.
- Where is the Queens Medical Center located?
- the Queens Medical Center is located at 1301 Punchbowl St, Honolulu, HI 96813.
- What type of hospital is the Queens Medical Center?
- the Queens Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
Compare with nearby hospitals
- Compare side-by-side →
Honolulu, HI
- Compare side-by-side →Not rated overall
Kapiolani Medical Center for Women & Children
Honolulu, HI
- Compare side-by-side →
Honolulu, HI
- Compare side-by-side →Not rated overall
Shriners Hospital for Children
Honolulu, HI
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.