JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Other

Baylor Scott & White Medical Center Plano

4 / 5

At a glance

Baylor Scott & White Medical Center Plano carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.014Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.350Same as national
Central Line Associated Bloodstream Infection: Number of Device Days3934Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases3.653Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases1Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.274Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence LimitBetter than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.552Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days5120Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases5.428Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases0Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.000Better than national
SSI - Colon Surgery: Lower Confidence Limit0.055Same as national
SSI - Colon Surgery: Upper Confidence Limit1.085Same as national
SSI - Colon Surgery: Number of Procedures247Same as national
SSI - Colon Surgery: Predicted Cases6.090Same as national
SSI - Colon Surgery: Observed Cases2Same as national
SSI - Colon Surgery0.328Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures54Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.436Not available
SSI - Abdominal Hysterectomy: Observed Cases1Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.361Same as national
MRSA Bacteremia: Upper Confidence Limit3.859Same as national
MRSA Bacteremia: Patient Days46191Same as national
MRSA Bacteremia: Predicted Cases2.116Same as national
MRSA Bacteremia: Observed Cases3Same as national
MRSA Bacteremia1.418Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.002Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.239Better than national
Clostridium Difficile (C.Diff): Patient Days46191Better than national
Clostridium Difficile (C.Diff): Predicted Cases20.601Better than national
Clostridium Difficile (C.Diff): Observed Cases1Better than national
Clostridium Difficile (C.Diff)0.049Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.8Same as national60
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.2Better than national1488
Death rate for heart attack patients11.7Same as national49
Death rate for CABG surgery patientsNot available
Death rate for COPD patients9Same as national134
Death rate for heart failure patients11.2Same as national247
Death rate for pneumonia patients16Same as national399
Death rate for stroke patients10.5Same as national245
Pressure ulcer rate0.75Same as national5007
Death rate among surgical inpatients with serious treatable complications209.62Same as national56
Iatrogenic pneumothorax rate0.21Same as national6274
In-hospital fall-associated fracture rate0.22Same as national6357
Postoperative hemorrhage or hematoma rate2.83Same as national1186
Postoperative acute kidney injury requiring dialysis rate1.77Same as national608
Postoperative respiratory failure rate9.48Same as national576
Perioperative pulmonary embolism or deep vein thrombosis rate3.02Same as national1259
Postoperative sepsis rate5.19Same as national562
Postoperative wound dehiscence rate1.59Same as national479
Abdominopelvic accidental puncture or laceration rate0.72Same as national1455
CMS Medicare PSI 90: Patient safety and adverse events composite1.00Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patientsNot available
Hospital return days for heart failure patients-16.5Not available276
Hospital return days for pneumonia patients4.3Not available406
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.1Same as national2699
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.7Same as national364
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1Same as national462
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.8Same as national44
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18.8Same as national148
Heart failure (HF) 30-Day Readmission Rate19.3Same as national276
Rate of readmission after hip/knee replacement5.8Same as national54
Pneumonia (PN) 30-Day Readmission Rate15.7Same as national406

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating4734
Doctor communication - star rating4734
Communication about medicines - star rating3734
Discharge information - star rating4734
Cleanliness - star rating4734
Quietness - star rating4734
Overall hospital rating - star rating4734
Recommend hospital - star rating5734
Summary star rating4734

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination942201
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better212403
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better211382
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better24412
Left before being seen136805
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients10032
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing222946
Appropriate care for severe sepsis and septic shock86113
Septic Shock 3-Hour Bundle7832
Septic Shock 6-Hour Bundle9519
Severe Sepsis 3-Hour Bundle94114
Severe Sepsis 6-Hour Bundle9858
Discharged on Antithrombotic Therapy99292
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis976871
Intensive Care Unit Venous Thromboembolism Prophylaxis991295

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureNo

Frequently asked questions

How is Baylor Scott & White Medical Center Plano rated?
Baylor Scott & White Medical Center Plano has a 4 out of 5 CMS overall star rating as of the latest CMS release.
Does Baylor Scott & White Medical Center Plano have emergency services?
Yes. Baylor Scott & White Medical Center Plano operates a 24/7 emergency department.
Where is Baylor Scott & White Medical Center Plano located?
Baylor Scott & White Medical Center Plano is located at 4700 Alliance Boulevard, Plano, TX 75093.
What type of hospital is Baylor Scott & White Medical Center Plano?
Baylor Scott & White Medical Center Plano is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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