Acute Care Hospitals · Physician
Baylor Scott & White the Heart Hospital Plano
- 1100 Allied Drive, Plano, TX 75093
- (469) 814-3278
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Baylor Scott & White the Heart Hospital Plano carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | — | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | — | Not available |
| Central Line Associated Bloodstream Infection: Number of Device Days | — | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | — | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | — | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | — | Not available |
| SSI - Colon Surgery: Lower Confidence Limit | — | Not available |
| SSI - Colon Surgery: Upper Confidence Limit | — | Not available |
| SSI - Colon Surgery: Number of Procedures | — | Not available |
| SSI - Colon Surgery: Predicted Cases | — | Not available |
| SSI - Colon Surgery: Observed Cases | — | Not available |
| SSI - Colon Surgery | — | Not available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | — | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | — | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | — | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.045 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 4.475 | Same as national |
| MRSA Bacteremia: Patient Days | 38853 | Same as national |
| MRSA Bacteremia: Predicted Cases | 1.102 | Same as national |
| MRSA Bacteremia: Observed Cases | 1 | Same as national |
| MRSA Bacteremia | 0.907 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.010 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.948 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 38853 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 5.203 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 1 | Better than national |
| Clostridium Difficile (C.Diff) | 0.192 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 2.6 | Better than national | 1557 |
| Death rate for heart attack patients | 9.2 | Better than national | 289 |
| Death rate for CABG surgery patients | 1.7 | Same as national | 405 |
| Death rate for COPD patients | — | Not available | — |
| Death rate for heart failure patients | 10.1 | Same as national | 533 |
| Death rate for pneumonia patients | 14.1 | Same as national | 33 |
| Death rate for stroke patients | — | Not available | — |
| Pressure ulcer rate | 0.22 | Same as national | 4058 |
| Death rate among surgical inpatients with serious treatable complications | 192.35 | Same as national | 117 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 4158 |
| In-hospital fall-associated fracture rate | 0.25 | Same as national | 5689 |
| Postoperative hemorrhage or hematoma rate | 1.76 | Same as national | 2340 |
| Postoperative acute kidney injury requiring dialysis rate | 1.14 | Same as national | 1862 |
| Postoperative respiratory failure rate | 5.45 | Better than national | 1848 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.95 | Same as national | 2937 |
| Postoperative sepsis rate | 3.71 | Same as national | 1964 |
| Postoperative wound dehiscence rate | 2.06 | Same as national | 82 |
| Abdominopelvic accidental puncture or laceration rate | 0.89 | Same as national | 509 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.66 | Better than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 0.1 | Not available | 433 |
| Hospital return days for heart failure patients | -14.3 | Not available | 642 |
| Hospital return days for pneumonia patients | -57.5 | Not available | 39 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.1 | Same as national | 2452 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | — | Not available | — |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.2 | Same as national | 535 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.6 | Same as national | 433 |
| Rate of readmission for CABG | 9 | Same as national | 403 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | — | Not available | — |
| Heart failure (HF) 30-Day Readmission Rate | 18.8 | Same as national | 642 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 15.2 | Same as national | 39 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 5 | 1917 |
| Doctor communication - star rating | 4 | 1917 |
| Communication about medicines - star rating | 4 | 1917 |
| Discharge information - star rating | 5 | 1917 |
| Cleanliness - star rating | 4 | 1917 |
| Quietness - star rating | 5 | 1917 |
| Overall hospital rating - star rating | 5 | 1917 |
| Recommend hospital - star rating | 5 | 1917 |
| Summary star rating | 5 | 1917 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | low | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 94 | 2541 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 161 | 404 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 159 | 386 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 252 | 16 |
| Left before being seen | 1 | 10117 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | — | — |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 16 | 2199 |
| Appropriate care for severe sepsis and septic shock | 50 | 18 |
| Septic Shock 3-Hour Bundle | — | — |
| Septic Shock 6-Hour Bundle | — | — |
| Severe Sepsis 3-Hour Bundle | 50 | 18 |
| Severe Sepsis 6-Hour Bundle | — | — |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 90 | 6003 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 97 | 3646 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | No | — |
Frequently asked questions
- How is Baylor Scott & White the Heart Hospital Plano rated?
- Baylor Scott & White the Heart Hospital Plano has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Baylor Scott & White the Heart Hospital Plano have emergency services?
- Yes. Baylor Scott & White the Heart Hospital Plano operates a 24/7 emergency department.
- Where is Baylor Scott & White the Heart Hospital Plano located?
- Baylor Scott & White the Heart Hospital Plano is located at 1100 Allied Drive, Plano, TX 75093.
- What type of hospital is Baylor Scott & White the Heart Hospital Plano?
- Baylor Scott & White the Heart Hospital Plano is classified by CMS as a Acute Care Hospitals facility (Physician).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.