Acute Care Hospitals · Proprietary
Medical City Plano
- 3901 W 15th St, Plano, TX 75075
- (972) 596-6800
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Medical City Plano carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0. For 30-day readmissions, it beats the national rate on 0 measures and trails on 2.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.262 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.918 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 20234 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 19.423 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 10 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.515 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.166 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.749 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 15395 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 18.497 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 7 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.378 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.264 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.355 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 323 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 9.209 | Same as national |
| SSI - Colon Surgery: Observed Cases | 6 | Same as national |
| SSI - Colon Surgery | 0.652 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.612 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 200 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.858 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Same as national |
| SSI - Abdominal Hysterectomy | 0.000 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.594 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.963 | Same as national |
| MRSA Bacteremia: Patient Days | 170922 | Same as national |
| MRSA Bacteremia: Predicted Cases | 9.739 | Same as national |
| MRSA Bacteremia: Observed Cases | 11 | Same as national |
| MRSA Bacteremia | 1.129 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.144 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.376 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 154513 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 70.894 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 17 | Better than national |
| Clostridium Difficile (C.Diff) | 0.240 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.3 | Same as national | 265 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.7 | Same as national | 2789 |
| Death rate for heart attack patients | 11.5 | Same as national | 167 |
| Death rate for CABG surgery patients | 2 | Same as national | 60 |
| Death rate for COPD patients | 8.8 | Same as national | 73 |
| Death rate for heart failure patients | 9.2 | Same as national | 362 |
| Death rate for pneumonia patients | 15.3 | Same as national | 579 |
| Death rate for stroke patients | 13.5 | Same as national | 500 |
| Pressure ulcer rate | 0.08 | Better than national | 9218 |
| Death rate among surgical inpatients with serious treatable complications | 141.63 | Same as national | 262 |
| Iatrogenic pneumothorax rate | 0.12 | Same as national | 11349 |
| In-hospital fall-associated fracture rate | 0.29 | Same as national | 10894 |
| Postoperative hemorrhage or hematoma rate | 1.61 | Same as national | 3876 |
| Postoperative acute kidney injury requiring dialysis rate | 1.34 | Same as national | 2023 |
| Postoperative respiratory failure rate | 22.50 | Worse than national | 2120 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.66 | Same as national | 4054 |
| Postoperative sepsis rate | 4.10 | Same as national | 1890 |
| Postoperative wound dehiscence rate | 1.47 | Same as national | 1136 |
| Abdominopelvic accidental puncture or laceration rate | 0.96 | Same as national | 2757 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.06 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -16.5 | Not available | 175 |
| Hospital return days for heart failure patients | -6.6 | Not available | 434 |
| Hospital return days for pneumonia patients | -2.6 | Not available | 610 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 16.5 | Worse than national | 4783 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 14.1 | Same as national | 353 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.5 | Worse than national | 320 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.9 | Same as national | 175 |
| Rate of readmission for CABG | 10.4 | Same as national | 60 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.5 | Same as national | 84 |
| Heart failure (HF) 30-Day Readmission Rate | 19.7 | Same as national | 434 |
| Rate of readmission after hip/knee replacement | 5.1 | Same as national | 272 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.7 | Same as national | 610 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 1325 |
| Doctor communication - star rating | 2 | 1325 |
| Communication about medicines - star rating | 2 | 1325 |
| Discharge information - star rating | 2 | 1325 |
| Cleanliness - star rating | 3 | 1325 |
| Quietness - star rating | 3 | 1325 |
| Overall hospital rating - star rating | 2 | 1325 |
| Recommend hospital - star rating | 3 | 1325 |
| Summary star rating | 2 | 1325 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 45 | 7758 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 143 | 437 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 138 | 401 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 193 | 21 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 241 | 18 |
| Left before being seen | 0 | 74409 |
| Head CT results | 62 | 13 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 95 | 40 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 3 | 29 |
| Safe Use of Opioids - Concurrent Prescribing | 17 | 11375 |
| Appropriate care for severe sepsis and septic shock | 53 | 124 |
| Septic Shock 3-Hour Bundle | 44 | 50 |
| Septic Shock 6-Hour Bundle | 90 | 20 |
| Severe Sepsis 3-Hour Bundle | 84 | 124 |
| Severe Sepsis 6-Hour Bundle | 94 | 81 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 87 | 503 |
| Venous Thromboembolism Prophylaxis | 95 | 15163 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 99 | 5070 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Medical City Plano rated?
- Medical City Plano has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Medical City Plano have emergency services?
- Yes. Medical City Plano operates a 24/7 emergency department.
- Where is Medical City Plano located?
- Medical City Plano is located at 3901 W 15th St, Plano, TX 75075.
- What type of hospital is Medical City Plano?
- Medical City Plano is classified by CMS as a Acute Care Hospitals facility (Proprietary).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.